All Systems Operational
Website ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
Cloud Server & Volume Snapshots ? Operational
90 days ago
100.0 % uptime
Today
Databases Backups ? Operational
90 days ago
100.0 % uptime
Today
Websites(FTP/sFTP) Backups ? Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
Cloud Server & Volume Snapshots ? Operational
90 days ago
100.0 % uptime
Today
Databases Backups ? Operational
90 days ago
100.0 % uptime
Today
Websites(FTP/sFTP) Backups ? Operational
90 days ago
100.0 % uptime
Today
Asia (Singapore) Operational
90 days ago
100.0 % uptime
Today
Databases Backups ? Operational
90 days ago
100.0 % uptime
Today
Oceania (Sydney) Operational
90 days ago
100.0 % uptime
Today
Databases Backups ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 8, 2021
Resolved - This incident has been resolved.
May 8, 10:34 EDT
Identified - We're experiencing an elevated level of API errors and are currently looking into the issue.
May 4, 15:43 EDT
May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021
May 3, 2021
Completed - The scheduled maintenance has been completed.
May 3, 22:30 EDT
Update - Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.
May 3, 19:08 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 12:30 EDT
Scheduled - Our maintenance is taking taking longer than expected. Currently we are in process of moving data from previous storage provider(Backblaze b2) to AWS S3. Once the data migration is complete then we will start enabling parts of platform. Thank you so much for your patience.

Important IP Address Changes:
We understand that it will cause you inconvenience; however, It's a necessary step toward a robust platform. Please whitelist our new IP addresses so your backups can switch to the new system. You can find more information here:
https://help.backupsheep.com/hc/en-us/articles/1500008962781

Questions:
You can reach us via text/WhatsApp/call at +1-365-323-3246 and you can also send us an email at support@backupsheep.com or open a support ticket https://help.backupsheep.com/hc/en-us/requests/new
May 3, 12:29 EDT
Completed - The scheduled maintenance has been completed.
May 3, 11:16 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 03:16 EDT
Scheduled - Our maintenance is taking taking longer than expected. Currently we are in process of moving data from previous storage provider(Backblaze b2) to AWS S3. Once the data migration is complete then we will start enabling parts of platform. Thank you so much for your patience.

Important IP Address Changes:
We understand that it will cause you inconvenience; however, It's a necessary step toward a robust platform. Please whitelist our new IP addresses so your backups can switch to the new system. You can find more information here:
https://help.backupsheep.com/hc/en-us/articles/1500008962781

Questions:
You can reach us via text/WhatsApp/call at +1-365-323-3246 and you can also send us an email at support@backupsheep.com or open a support ticket https://help.backupsheep.com/hc/en-us/requests/new
May 3, 03:15 EDT
May 2, 2021
Completed - The scheduled maintenance has been completed.
May 2, 23:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 20:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 30, 15:17 EDT
Scheduled - Thank you so much for using BackupSheep. Our 2021 update is ready to be deployed. Due to the scale of upgrades and significant changes to our infrastructure, you may not be able to access the dashboard over the weekend.

Backups will remain functional during the upgrade process. However, we may have to pause some backups during the upgrade process.

Important IP Address Changes:
We understand that it will cause you inconvenience; however, It's a necessary step toward a robust platform. Please whitelist our new IP addresses so your backups can switch to the new system. You can find more information here:
https://help.backupsheep.com/hc/en-us/articles/1500008962781

Questions:
You can reach us via text/WhatsApp/call at +1-365-323-3246 and you can also send us an email at support@backupsheep.com or open a support ticket https://help.backupsheep.com/hc/en-us/requests/new
Apr 30, 15:01 EDT
May 1, 2021

No incidents reported.

Apr 30, 2021