Extended Maintenance & Storage System Migration
Scheduled Maintenance Report for BackupSheep Status
Completed
The scheduled maintenance has been completed.
Posted May 03, 2021 - 22:30 EDT
Update
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.
Posted May 03, 2021 - 19:08 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 03, 2021 - 12:30 EDT
Scheduled
Our maintenance is taking taking longer than expected. Currently we are in process of moving data from previous storage provider(Backblaze b2) to AWS S3. Once the data migration is complete then we will start enabling parts of platform. Thank you so much for your patience.

Important IP Address Changes:
We understand that it will cause you inconvenience; however, It's a necessary step toward a robust platform. Please whitelist our new IP addresses so your backups can switch to the new system. You can find more information here:
https://help.backupsheep.com/hc/en-us/articles/1500008962781

Questions:
You can reach us via text/WhatsApp/call at +1-365-323-3246 and you can also send us an email at support@backupsheep.com or open a support ticket https://help.backupsheep.com/hc/en-us/requests/new
Posted May 03, 2021 - 12:29 EDT
This scheduled maintenance affected: Europe (Cloud Server & Volume Snapshots, Databases Backups, Websites(FTP/sFTP) Backups), North America (Cloud Server & Volume Snapshots, Databases Backups, Websites(FTP/sFTP) Backups), Asia (Singapore) (Databases Backups), Oceania (Sydney) (Databases Backups), and Website, Dashboard.